Shipping / Delivery Policy
All our goods and services are shipped within 1 - 3 working days by Royal Mail. We have a 99.9% successful delivery rate with this 3rd party service provider. We do not accept repsonsibility for inconveniance caused by late or non delivery of goods.
Return / Refund Policy
Items should be checked as soon as possible following receipt of goods. Claims will not be accepted for damages, shortages or packing errors unless they are reported within 48 hours of receipt of goods & returned within 7 days at the customers own expense. The decision of whether a refund is given will be made by the Customer Services Manager.
The cost of any items that have been found to be damaged in transit or missing will be refunded to you within 30 working days of us receiving the items back.
Postage Costs
All postage is by Royal Mail Standard, Standard Parcel or Recorded.
Overseas by Airmail.
Prices are based on weights starting at £1.99 and kept competitive.
|